Example Services: Cloud & Hybrid Cloud Migration & Transformation Services | Real-time Monitoring & Management of Systems, Networks, Apps, and Endpoints | 24/7 NOC, and Recovery Solutions
Cloud and On-Premise Hosting are critical elements of any organization’s IT platform. Supporting the diverse number of configurations of IT infrastructure required to ensure SLA compliance, uptime, scalability means that you have to have expertise across the entire technology stack: not just the hardware. Tech-Pro’s comprehensive set of Cloud & Infrastructure support services ensure your organization’s uptime, effectiveness and dependability.
Server and Storage Infrastructure Operations
- System requirements
- Capex support for purchasing
- Distribution of equipment
- System configuration
- System maintenance and enhancement
- System and service updates
- Database management
- Problem handling resolution 3rd level support
- ITIL Based processes
- Provisioning services
- Monitoring IT systems performance
- Strategy and business goal alignment
- Business continuity planning
- Disaster Recovery (DR) and Backup systems and processes
- DR testing
- DR event management
- Server and OS Management
- Database and Middleware Management
- Storage and Backup Management
- Network Management
- NOC and Monitoring Services
- IT Asset Management